Privacy Policy

Epiq MD, Inc. uses third-party providers to manage the data security for this site. All data is stored in an encrypted format ​that meets standards defined by HIPAA (Health Insurance Portability and Accountability Act) where applicable. All data ​transfer is executed using similar standards that meet or exceed HIPAA. No data is transferred to users who do not have ​specific data access keys. We take every reasonable precaution to protect your personal information, including encryption ​and passwords.

Cookies are data stored on the user’s hard drive containing information about the user’s browsing history. Usage of a ​cookie is not linked to any personally identifiable information while visiting the Company’s site.

During the normal day to day operations of our business and providing you Services, Epiq MD may disclose the personal ​health information we have collected from you to certain third parties that we use to provide any one of our Services. ​During such cases, third party vendors have executed the proper non-disclosure, service agreements and/or confidentiality ​agreements and are HIPAA compliant if and where applicable.

Acceptance

By using The Company’s Services, you signify your acceptance of this Privacy Policy, as stated. If you do not agree to this ​Policy, you should not continue to use our Service. Should we make any changes to the Privacy Policy, we will post these ​changes prominently, so users are always aware of what information we collect, how we use it, and under what ​circumstances, if any, we may disclose it. We recommend that you read this Privacy Policy each time you use The ​Company’s website in case you missed our notice of changes to the Privacy Policy. Your continued use of the Services and ​site following the posting of changes to these terms will mean you accept those changes.

Notice of HIPAA Privacy Practices

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED, AND DISCLOSED, AND HOW ​YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY AND REPORT ANY ISSUES, OR ​CONCERNS, TO EPIQ MD, INC., 7950 LEGACY DRIVE, SUITE 400 PLANO, TX 75024.

The Health Insurance Portability & Accountability Act of 1996 (HIPAA) is a federal program requiring that all medical ​records and other individually identifiable health information used or disclosed by us in any form, whether electronically, ​on paper, or orally, are kept properly confidential. This Act gives you, the Patient, significant new rights to understand and ​control how your health information is used. HIPAA provides penalties for covered entities that misuse personal health ​information.

We have prepared this “Notice of HIPAA Privacy Practices” to explain how we, as a Business Associate of the telemedicine ​provider, are required to maintain the privacy of your health information and how we may use and disclose your health ​information. We may use and disclose your medical records for each of the following purposes: treatment, payment, and ​health care operations:

TREATMENT means providing, coordinating, or managing health care and related services by one or more health care ​providers.

PAYMENT means such activities as obtaining payment or reimbursement for Services, billing or collection activities and ​utilization review.

HEALTH CARE OPERATIONS include managing your Electronic Medical Record to facilitate diagnostic medical ​consultations with associated physicians, as well as conducting quality assessment review and service improvement ​planning activities, auditing functions, cost-containment analysis, and member service.

We may also create and distribute de-identified health information by removing all references to individually identifiable ​information. We may contact you to provide information about our Services or other health-related Services that may be of ​interest to you.

Any other uses and disclosures will be made only with your written authorization. You may revoke such authorization in ​writing. We are required to honor and abide by that written request, except to the extent that we have already taken ​actions relying on your authorization.

You have the following rights with respect to your protected health information, which you can exercise by presenting a ​written request to the Company:

You have the right to ask for restrictions on how we use and disclose your health information for treatment, payment, and ​healthcare operations. You may also request that we limit our disclosures to persons assisting your care. We will consider ​your request but are not required to accept it.

You have the right to request that you receive communications containing your protected health information from us by ​alternative means or at alternative locations. For example, you may ask that we only contact you at home or by mail.

Except under certain circumstances, you have the right to inspect and copy medical, billing and other records used to ​make decisions about you. If you ask for copies of this information, we may charge you a nominal fee for copying, ​packaging, and postage.

If you believe that information in your records is incorrect or incomplete, you have the right to ask us to correct the existing ​information or add the missing information. Under certain circumstances, we may deny your request, such as when the ​information is accurate and complete.

You have a right to receive a list of certain instances when we have used or disclosed your medical information. If you ask ​for this information from us more than once every twelve months, charges may apply to cover our costs for administration, ​archive retrieval, copying, packaging and postage.

Children under age 13

You must be at least 13 years of age to use the Websites, Platforms or Mobile Applications. By using any of Epiq MD’s ​Websites or Platforms, you are affirming that you are over the age of 13.

Contact Us:

If you have any questions on our Privacy Terms, ​please contact us at 1-855-9EPIQMD or ​info@epiqmd.com